Privacy Policy for Smart Order Export
At Smart Order Export, we take your privacy seriously. This policy explains how we collect, use, and protect your data when you use our app.
1. Data Collection & Usage
- We access order information from your Shopify store only to generate exports (CSV, Excel, PDF).
- We collect only your store’s name (shop domain) and a Shopify access token to authenticate requests.
- We do not collect or store any of your customers’ personal data permanently.
- No data is shared with or sold to third parties.
2. Data Storage & Security
- Your store info and access token are stored securely in our database for app functionality.
- Upon app uninstallation, your data is automatically removed from our system.
- All exports are processed within your browser or via secure server-side scripts.
Plans & Subscription Policy
Smart Order Export offers three pricing plans, billed through Shopify's integrated billing system:
Free Plan ($0/month)
✔ CSV & Excel Export
✘ PDF Export
✘ Custom Fields
Pro Plan – Basic ($2/month)
✔ CSV, Excel & PDF Export
✘ Custom Fields (like customer info, product names)
Pro Plan – Advanced ($5/month)
✔ All export formats (CSV, Excel, PDF)
✔ Custom Fields: Customer Name, Email, Product Names
✔ Export based on status and filters
Subscription Terms
- Plans are managed and billed by Shopify via their secure billing system.
- You can upgrade, downgrade, or cancel anytime via your Shopify Admin.
- Upon cancellation or uninstallation, your subscription will automatically end and Pro features will be revoked.
- No personal payment information is stored by our app.